Case Study: What Two Employers Did With What Their Employees Asked For
Two employers acted on what their employees told Beyond Med they wanted: one hosted meditation and virtual chair yoga, the other expanded what its medical plan offers for acupuncture.
Last updated 20 October 2026Benefit decisions often lean on claims data, and claims data only shows care the medical plan already pays for. When employees use Beyond Med, they can tell it which services they are interested in and how they would like to receive them: in a provider's office, in person, by telehealth, through a mobile provider, or a mix. Depending on the agreement, Beyond Med can share that information with the employer in summarized form. Here is what two employers did with it.
Neither employer is named, and this page leaves out any numbers. It describes what each employer did, not who they are.
Key Takeaways
- Employees tell Beyond Med which services they want and how they want to receive them. That is information a medical plan's claims data usually does not see, because those services are paid for outside the plan.
- One employer used its employees' feedback to host meditation sessions and virtual chair yoga.
- Another employer saw significant employee use or interest in acupuncture and expanded what its own medical plan offers for it.
- In both cases the employer made the decision. Beyond Med supplied the demand picture, not the benefit design.
- Depending on the agreement, employers can receive summarized information, not an individual employee's clinical details.
Employer One: Turning Feedback Into Meditation and Virtual Chair Yoga
What they had. An employer offering Beyond Med to its employees, with feedback from those employees on what they wanted.
What they did. The employer used that feedback to host meditation sessions and virtual chair yoga.
Why it matters for other employers. What employees say they want is a direct signal for choosing what to put on a wellness calendar. It replaces guessing which webinar or event topic will land.
Employer Two: Letting Interest Data Inform Benefit Design
What they had. An employer whose employees showed significant use or interest in acupuncture.
What they did. The employer expanded what its own medical plan offers for acupuncture.
Why it matters for other employers. This is the less obvious use of the information: it can show where demand is strong enough that an employer wants to act on it in its core benefits. Beyond Med does not decide that, and it does not replace the medical plan. It shows the employer where the demand is, and the employer and its advisers decide what to do about it.
What Kind of Information Does an Employer Receive?
The fields and how often they are shared are set in each employer's agreement.
How Does Beyond Med Act on the Same Information?
The same demand picture guides Beyond Med's own provider recruitment. When employees in one area ask for a service that has few participating providers nearby, Beyond Med can target recruitment in that specialty and location. Members can also nominate a provider they already use. Recruitment is an effort, not a guarantee that a provider will join.
What This Means If You Are Evaluating Beyond Med
- Ask what summarized information you would receive, and how often.
- Decide in advance what you would do with it: an education calendar, an event, a recruitment request, or a question for your next benefits review.
- Treat it as a demand signal, not a verdict. The employers above used it to choose what to do next, and made the decisions themselves.
Beyond Med is not insurance and does not replace a medical plan. Members pay participating providers directly at the agreed member rate.
Key Terms
- Participating provider: an independent practice that has agreed to offer member pricing on selected services to Beyond Med members.
- Summarized information: reporting on interests and preferences across a workforce, without an individual employee's clinical details.
- Provider nomination: a member's request that Beyond Med invite a practice they already use to participate.
FAQ
Do employers see which employees used which services?
No. Employer reporting is summarized. It describes interests and preferences across the workforce and does not disclose an individual's clinical details.
Can Beyond Med recruit providers for our workforce?
Yes. Beyond Med can use employee locations, interests and nominations to target providers and specialties. Recruitment is an effort, not a guarantee that a provider will join.
Does Beyond Med decide what goes into our medical plan?
No. Beyond Med shows where employee demand is. The employer and its advisers decide what to do about it.
How often is the information shared?
The cadence and the fields are set in each employer's agreement.
Why are the employers on this page not named?
To protect client confidentiality, this page describes what each employer did without naming them or sharing numbers.
Next step
To ask what summarized information you would receive, start on the For Employers page and book a demo. For what to measure once the benefit is live, see whether employees use a discount health benefit, and how to measure it.
Beyond Med Plans Inc. is not insurance. Beyond Med provides discounts at participating providers for eligible services and does not make payments directly to providers. Members are responsible for paying for all services but receive the contracted member price from providers participating with Beyond Med.
